CallBoard - Take your product to a new audience
One of the hardest challenges in business is finding ways to extend your audience with new products and services that offer genuine value to potential clients. However, here at Stream Group, we have a solution for you that will readily unlock new opportunities, enhancing your product offering and attracting new customers.
Stream Group’s CallBoard application provides a rich functional environment for monitoring in-bound calls on the Broadsoft M6™ platform, including:
- Real-time, configurable queue statistics
- Ad-hoc and daily queue reports
- Supervisor and wallboard assignment
- Busy lamp fields
In addition, the CallBoard application gives you the ability to fully customise the interface to enable you to white label the screens for your customers and partners, providing greater perceived value for the service.
What’s more, with our web-based administration function, your clients can configure and manage their settings fromany location, providing them with even greater flexibility.
CallBoard provides a secure login (with fully encrypted passwords), with extensive user and role management, fully synchronised with your Broadsoft M6™ setup, ensuring seamless integration. Rapid implementation ensures that you are up and running within a few days.
If you would like to see a demonstration of the CallBoard application then get in touch – email us on info@thestreamgroup.com or call 0203 3888 222.
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